FAQ

  • Are the sandals handmade?

    All our sandals are entirely handmade. Some are made by artisans at the base of the Himalayan mountains, whereas others are made by craftsmen in the plateaus of Pakistan. As a result, each sandal will look and feel slightly different from the next.

  • what is the right size for me?

    Since the sandals have adjustable straps, you have the ability to tighten or loosen to get the perfect fit. Rumiya sandals run true to size - If you normally wear size 11 in your dress shoes, you should buy size 11 here. You have a ½ size buffer, allowing you to right size it for your maximal comfort.  If you're a half size (say 10.5), go up to the next whole size (11) and simply tighten the straps for a locked-in feel.

  • do I have to break them in?

    Building on centuries of traditional sandal design, we still conducted extensive research and developed several prototypes before landing on these final models. This was all done to ensure that the shoes are supremely comfortable out of the box. However, over time the foam and cork midsole will mould to the exact shape of your foot making them the perfect fit for you.

  • how do I take care of them?

    These sandals are pretty hardy but depending on the ones you buy, some might be hardier than others. Don't step in puddles, dust them off when you get home and wipe them down regularly and they will last you. For optimal appearance and longevity, use a microfiber cloth with clear color-safe shoe wax on them once a week and a suede brush for the insole.

  • how long does delivery take?

    Depending on the shipping option you select at checkout, delivery generally takes between 6 - 12 business days.

  • What materials are used?

    Rumiya exclusively uses premium leather for the uppers, suede for the lining, and rubber for the outsole. Our footbeds are constructed using layers of cork, super soft foam and waterproof leatherboard for added stability.